Your Privacy Is Our Responsibility

l189 is an online gaming and betting platform operated specifically for players in Bangladesh. This Privacy Policy ("Policy") clarifies the following:

• What personal information is collected when you use the l189 platform.
• How the collected information is stored and kept secure.
• The purposes for which information is used and who it may be shared with.
• What rights you have over your own information.

This Policy applies to the l189 website (https://l189.lat), its mobile platform, and any related digital services. By using our site, you are considered to have given your consent to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This Policy may be updated at any time. In the event of changes, we will post a public notice on the site. Continued use of the service will be considered as your consent to the updated Policy.

l189 collects user information in the following ways:

3.1 Information Provided Directly

When you open an account on l189, log in, manage transactions, or contact our support team, you provide information to us directly. This includes details filled in on registration forms, messages sent via live chat, and records of communication by email.

3.2 Automatically Collected Information

When you use our platform, our systems automatically collect certain technical information. This includes server logs, data obtained from cookies, and information about your usage patterns.

3.3 Information Received from Payment Processors

Payment service providers such as bKash, Nagad, and Rocket share certain information with us during transaction processing. This is used solely to verify transaction validity and prevent fraud.

l189 uses collected information only for the following legitimate purposes:

l189 will never use your personal information beyond the purposes stated above or sell it to third parties.

5.1 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and resolve disputes. Once no longer needed, data is securely deleted.

5.2 Security Measures

l189 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Sensitive data at rest is stored in encrypted form.
• Access Controls: Only authorised personnel can access data on a need-to-know basis.
• Regular Security Audits: Our systems are reviewed through regular security audits.
• Firewall & Intrusion Detection: Advanced technologies are used to prevent unauthorised access.

5.3 Response to a Data Breach

If a data breach occurs that poses a risk to your rights or freedoms, l189 will notify you and the relevant authorities as quickly as possible. Please note that no data transmission over the internet is ever completely 100% secure, so we cannot guarantee absolute security.

l189 does not sell your personal information to third parties. However, limited information may be shared in the following circumstances to operate the service:

6.1 Payment Processors

Only the information necessary to complete a transaction is shared with payment providers such as bKash, Nagad, and Rocket. These third parties operate under their own privacy policies.

6.2 Game Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may receive certain technical information to manage gameplay. This information is used to verify game sessions.

6.3 Legal Obligations

In the case of a court order or a lawful request from a law enforcement authority, we may be required to provide information in compliance with applicable law.

6.4 Business Transfers

In the event of a significant change in the ownership or management of l189, user information may be transferred. However, the terms of this Policy will remain applicable to any such transfer, and you will be notified in advance.

l189 uses cookies and similar tracking technologies to improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: These are necessary for the site to operate — saving login status, managing sessions, and so on. The site cannot function properly without them.
• Functionality Cookies: Remember your preferences, language settings, and personalisation information.
• Analytics Cookies: Help us understand how users interact with the site so we can improve our services.
• Security Cookies: Used to detect and prevent fraud.

7.2 Cookie Controls

You can reject non-essential cookies by changing your browser settings. Please note that disabling cookies may limit some functionality of the site.

Every user registered at l189 has the following rights regarding their personal information:

To exercise these rights, email us at [email protected] or contact us via live chat. We will respond to your request as quickly as possible.

l189 is only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

We conduct an age verification process at the time of registration. If we find that a minor has created an account, we will:

• Immediately close that account.
• Securely delete any collected information.
• Cancel any transactions made and arrange a refund.

If you believe that a minor is using our platform, please let us know at [email protected].

l189 reserves the right to modify or update this privacy policy as needed. Changes will be communicated in the following ways:

• The updated policy will be published on this page.
• For significant changes, a notification may be sent to your registered email or mobile number.
• The date of the change will be clearly stated at the top of the page.

Continuing to use l189 after any changes means you have accepted the terms of the updated policy. We recommend you review this page regularly to stay informed about policy changes.